Extended Warranties

CiscoKits now offers extended warranties to cover your Cisco equipment that you purchased from CiscoKits. You can either extend your warranty to one year from the receipt of your items or up to a full three years from the date of receipt of your item!

What are the benefits of buying a CiscoKits Extended Warranty Plan?
A CiscoKits Extended Warranty gives you the peace of mind about your purchase. If your purchase breaks or experiences a failure during normal usage, your Warranty Plan covers the cost of repairing your item. In cases where your item cannot be repaired, you will receive a refund up to the original price you paid for the item.

The CiscoKits Extended Warranty is fully loaded with features that go beyond what the manufacturer's warranty:

Length of warranty coverage: 3 years 1 year  Parts & labor  No deductible or hidden charges  Protection from power surges

How much does the CiscoKits Extended Warranty plan cost? Not much!! A one year warranty is just 10% of the purchase price and a three warranty costs just 20% of the purchase price. An example would be if you purchased a Cisco 2507 Router for $89.99 a one year warranty would only cost you an additional $8.99 and a three year warrrany would only cost you $17.99! Now that is definately worth the peice of mind you will have knowing your items are covered in the event of failure.

CiscoKits Extended Warranty Plan presented by CiscoKits LLC.
(1) WHAT IS COVERED: In consideration of payment of the contract price, CiscoKits LLC., hereinafter known as CiscoKits, will furnish labor and replacement parts or pay for same necessary to maintain the product specified in this contract in operating condition during the term of this contract, provided such service is necessitated by product failure during normal usage.

• The term of the contract shall be 3 (three) years from the date of receipt if a three year plan was purchased. Or, 1 (one) year from the date of receipt if a one year plan was purchased.
• It shall be at the sole option of CiscoKits whether parts will be replaced as opposed to being repaired. If CiscoKits determines that the product may not be practicably or economically repaired, CiscoKits will provide a refund of up to a maximum of the original purchase price of the product as provided at time of contract sale minus any claims paid and excluding shipping, handling, postage and tax, and the warranty on the product becomes void.
• Return ground service shipping from CiscoKit’s service location to your location.
• The limit of liability under this agreement shall be the original purchase price of the product minus any claims paid.

(2) WHAT IS NOT COVERED: (1) Damage, warping or rusting of any kind to the housing, case or frame of the product or to any non-operating part, including any or all plastic, wood or decorative parts; repair or replacement of parts normally designed to be replaced periodically by the Purchaser during the life of the product; (2) loss or damage resulting from external causes such as but not limited to, damage resulting from a collision with any object, or from fire, flooding, sand, dirt, windstorm, hail, earthquake, an Act of God, or damage from exposure to weather conditions or battery leakage, theft, misuse, abuse, damage resulting from failure of, or improper use of any electrical source, or connection to other products not recommended for interconnection by the manufacturer of the product covered under this contract; (3) loss or damage resulting from the failure to provide manufacturer's recommended maintenance; (4) consequential damages or delay in rendering service under this contract or loss of use during the period that the product is at the repair center or otherwise awaiting parts; (5) add-on items, accessories, attachments, external wiring and cabling, battery chargers, structural items such as chassis, racks, bins, knobs or handles, appearance items, antennas, jacks, consumables such as but not limited to batteries; damages to computer software and hardware due to but not limited to computer viruses and defective software., (6) products with altered or removed serial numbers; (7) parts failure due to a manufacturer's recall;

(3) WHAT TO DO IF COVERED PRODUCT REQUIRES SERVICE: Email CiscoKits via the contact information on the CiscoKits.com website, explain the problem. You then will be provided an RMA number under which you will be responsible to ship the unit to the designated CiscoKits service center. NOTE: Unauthorized repairs may void this contract. CiscoKits reserves the right to inspect the covered product from time to time.

(4) RENEWAL: This contract may be renewable. When a renewal contract is offered by CiscoKits, the contract price quoted will reflect the age of the product and the current service cost at the time of the renewal.

(5) CONTRACT TRANSFER: This contract is not transferable.

(6) CANCELLATION: The Purchaser may not cancel this contract at any time after the purchase of the contract.

(7) ENTIRE CONTRACT: This instrument sets forth the entire contract between the parties and no representation, promise or condition not contained herein shall modify these terms.